Client Money Handling Procedures

 

As members of UKALA (The UK Association of Letting Agents) we can confirm that we adhere to the following procedures with regards to Client Money Protection and that we are covered under their approved scheme: UKALA Client Money Protection.

 

• We hold a separate bank account for Clients Money.

• The account which holds client money is easily distinguished from other accounts our business has

• We hold in writing from our bank, proof that all client money is held by the business as an agent

• We have requested the banks written confirmation that the bank is not entitled to combine the Client Money account(s) with any other account or to exercise any right of set-off or counterclaim against money in that accounting respect of any sum owed to it on any other account of the Business.

• We maintain systems and controls which enable you to monitor and manage Clients’ Money transactions and any risk arising.

• Our accounting system and client data is securely controlled and protected.

• We obtain client’s written approval to make payments from their accounts, if required.

• Clients’ Money is always banked at the earliest reasonable opportunity.

• We ensure that our records show any and all cash transactions.

• We reconcile client accounts together with bank and cash balances at regular intervals in order to demonstrate control over the accuracy and completeness of our accounting records.

• We ensure there are always sufficient funds in the account to pay all amounts owing to clients.

• We pay amounts owing to clients as they fall due without delay.